Check In Rules : This property provides checkin anytime from 05:00 AM to 11:00 PM
About Property
Nestled in the heart of andheri east,  hotel benzy palace is an ideal spot from which to discover mumbai., The hotel lies 22.3 km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Hotel-Benzy-Palace
Nestled in the heart of Andheri East, Hotel Benzy Palace is an ideal spot from which to discover Mumbai.
The hotel lies 22.3 km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Hotel Benzy Palace, the excellent service and superior facilities make for an unforgettable stay. The hotel provides 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service to ensure our guests the greatest comfort.All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers fantastic facilities, including fitness center, to help you unwind after an action-packed day in the city. Whatever your reason for visiting Mumbai, the Hotel Benzy Palace is the perfect venue for an exhilarating and exciting break away.
The nearest airport is Chhatrapati Shivaji International Mumbai Airport, 2.7 km from the hotel.
With free WiFi, this 3-star hotel offers a 24-hour front desk and room service. Private parking can be arranged at an extra charge.
At the hotel, all rooms have a wardrobe. AtBenzy Palace the rooms have a desk, a flat-screen TV and a private bathroom.Guests at the accommodation can enjoy an Asian breakfast.
Offering air-conditioned rooms in the Andheri district of Mumbai, Benzy Palace is 5 km from Phoenix Market City Mal
Bombay Exhibition Centre is 7 km from Benzy Palace, while Powai Lake is 7 km from the property.
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Amenities
Wifi
Airport Cab Service
Non Smoking Rooms
Daily Housekeeping
Laundry Service
Massage
Concierge
Luggage Storage
Tour Assistance
Reception
Business Center
Meeting Facilities
Safety Deposit Box
Cab On Call
Air Conditioning
Elevator
Non Smoking Rooms
Daily Newspaper
Room Service
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Faqs
Where Is This Property Located?
Complete address of property is Marol Maroshi Rd, Vijay Nagar, Andheri East, Mumbai, Maharashtra 400059, India
What Are The Payment Methods?
Pay at Hotel.For Pay at Hotel – Small amount needs to be paid at time of making booking and rest at the Hotel.
Is This A Couple Friendly Property?
Yes.The property is Couple Friendly.
Are Unmarried Couples Allowed?
Yes.The property welcome unmarried couples.
Is Local Id Accepted At This Property?
Yes.Local ID is Accepted at this property.
How Many Hours Of Stay Can Be Booked At This Property?
Customers can book 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 24 hours of stay with Next day checkout
What Are Possible Check-in Times At This Property?
Customers can check in anytime from 5 AM to 11 PM.This Property has Next day checkout available
What Are Possible Check-in Times At This Property?
Only 2 adult guests are allowed per room. Child below 5 years of age stays for free.
How Can I Get The Contact Number Of This Property?
You generally don’t need to call property for confirmation but in case you need any information please call Bag2Bag customer support only after making a booking.
What Are The Id Proof And Address Proof Requirements At This Property?
All adult customers need to show original ID proof at the time of check in to property. Example ID Proof– Aadhar or Voter ID or Driving License or PAN. Example Address Proof– Aadhar or Voter ID or Driving License. PAN is not a valid address proof. For Non-Indian nationals – Original Passport and VISA is mandatory.
What Is The Refund Policy And Cancellation Policy At This Property?
You can get a complete refund before 24 hours of check in time. No refund will be applicable within 24 hours from check in time or after check in time is passed.
Property Rules
The primary guest must be at least 18 years of age to be able to check into the hotel.
Early Check in or Late check out is subject to availability at the hotel.
Stay of 1 child up to 5 years of age is complementary without the use of extra mattress.
Breakfast charges may be applicable for the child.
Extra mattress is provided for triple occupancy bookings.
Pets are not allowed in the hotel premises.
Should any action by a guest be deemed inappropriate by the hotel, the hotel reserves the right to take action against the guest.
Certain destinations may have different policies for specific times during the year.
Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the Hotel room in a good condition and maintain hygiene and cleanliness.
The guest is required to follow the hotel policies for No Smoking Policy or dress code for pool or party.
Hotel reserves the right to cancel the booking in case of no response from the customer.
Certain policies are booking specific and are informed to the customer while making the booking. However, each hotel has its own set of specific regulations, it is advisable to check the hotel website or check with the reception for their policies.
It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person staying at the hotel. The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport (Pan is not accepted as valid ID). Without Original copy of valid ID the guest will not be allowed to check-in. In case the the photo is not matching on the provided ID Proof hotel has the right to cancel the booking and there will be no refunds applicable.
Reviews
3.8
Classy
Google Ratings
4421 Google Reviews
Raaj Kumar
Rated 2/5 on 26 Oct 2023
Hey all, been staying here for 8+ years,but have seen the standards go down exponentially.These guys think that they are the Boss of every guests who stay there. Never a professional hotel. You name the department and they are freaking rude. If you can't keep it up, then one shouldn't advertise as "Star rated" hotel. Would suggest the Leela or The Lalit nearby to airport.
The rooms not maintained, washrooms stink, restaurant is good,
Imran Khan
Rated 5/5 on 26 Aug 2023
The quality doesn't make up for the money they charge. Room space was way too low on the 7th floor. The location was decent and service was okay as well. I was in a room for 2 and I just hated that they only had one key. If one person is out, you can't go in if they have the key. If you have to go outside at night while the other one is sleeping, you can't take the card as electricity in the room runs with the key. So when you go out and come back, you'll have to wake the other person up
Vikram Jain
Rated 4/5 on 04 Oct 2023
Great room size, looking old but comfortable. Service was good, although room service forgot to serve the order and received after reminder call after 1 hour
J C
Rated 2/5 on 24 Jun 2023
Keys Select has two sets of rooms - an old (quite old) set and a new set. Other reviewers have mentioned that the newer ones are better - we asked at the front desk while checking in, but were told (rather brusquely) that 'standard rooms' are all in the old section. We'd booked a standard room in advance, so we had little say in the matter after that conversation
All that said, travellers should be aware that the old rooms are rather poorly maintained - they have a "staying at a friend's old apartment" feel. Right from the lesser seen surfaces being left dirty to the rather grimy sink in the 'studio style' setup of the room to the 'sepia' shades of everything in the bathroom. Thankfully, sheets/bedclothes were clean and well washed.
Food was just passable. The cut fruits were nice and fresh but the rest of the buffet items were oily and not very tempting. Staff here were quite pleasant and happy to help, unlike the front desk.
The location is nice, on a main road - but parking can be tough to find.
At the price we paid (~6k a night), you can easily find better options.
Saurabh Gupta
Rated 1/5 on 02 Aug 2023
I won't recommend this place to anyone, below are few instances which made me write this.
Stayed at this place for 4 days (As I was on official trip and was not having time to switch hotels because of meetings . Lucky for them the other hotel in which my colleagues where there was not having rooms available)
CONS:
1) Charge of this place is was approximately 3500 per day and as soon as you enter the room it was stinking. It was not one room out of 4 room 3 of them were stinking. We changed 2 rooms out of 4.
2) Phone was not working . It was not working for 3 rooms out of 6. Other 3 we never tried using phone for House keeping or in House dinning.
3) Dinner buffet which is not a part of scheme of Rs 3500 will cost you 635 Rs and variety given is Okay and you cannot complaint about it, but its on the higher side.
4) During my checkout the Key Card stopped working. Any sensible hotel will get the manual key to open the room but this hotel is different , they will surprise you with they way handle things. When I complaint about this to the cleaning staff next to my room he asked me to call reception post giving a try by opening with his Key Card. When I called Reception after hearing half of the conversation they disconnected the call saying they are sending someone. The next staff come with another Key Card which evidently would have not worked because the Battery of the Lock was Dead. The same staff went down and again came back with another Key card and tried the same thing. Then this guy answers me that they are calling someone from Maintenance . The Maintenance guy comes with another key card and gives the same answer that key card is not working. After wastage of 1 hr or more they finally bring a Manual key and within 2 sec the door get opened(This happened post there head manager scolded them else they played around with the key card and even said they don't have manual keys) . In this Circus I would have missed my flight but thanks to few passengers who gave way to me as I was late and my running skills and I made it.
5) Checkout: A day before my checkout in the evening i informed them that I will checkout tomorrow at 9.30 AM and post having Breakfast by 9.15 AM I updated the same thing that in 15 mins I will be coming down stairs, please keep everything ready so that I pay the bill and I will be on my way. But after the circus of my room lock and Key card when I come down stair at 10.25 nothing is ready, I asked my colleague to pay the bill and ran for my cab.
Apart from other staff you people at reception needs to work a lot and learn a lot.
PROS :
1) Breakfast here is awesome.
2) Staff named Amol is very polite , always had smile on his face and will suggest you with good things you can have, which always was good.
3) Every staff member comes to solve things immediately be it phone , change of room or Locks but in Hotel industry I think this all should already be taken care before allocating a room.
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