Good Food, Quick Service – A 4-Star Experience I recently stayed at this property and would rate my overall experience at about 4 stars. The rooms, while clean, were relatively small and felt a bit cramped — especially if you're someone who values space or traveling with family. However, what truly stood out and elevated the experience was the food quality and the prompt room service. The meals were flavorful, well-prepared, and consistently delivered hot and on time. The kitchen and service staff deserve credit for their efficiency and attentiveness. This place is a decent option if you're looking for a short stay and prioritize good food and quick service over room size and amenities. A little improvement in room comfort could make this a much stronger contender.

I recently stayed at Hotel Viva Palace and would describe the experience as decent for the price point. Initially, I was given a room where the AC was quite noisy and the direct sunlight made the room very warm, which affected the cooling. However, upon requesting a change, the staff promptly shifted me to a better room which was more comfortable. One thing that stood out (and not in a great way) was that cold water is chargeable—even during peak summer—which felt a bit unreasonable, especially when you're already provided complimentary regular water. It would be great if the hotel considered including cold water as part of the basic amenities, at least during the hotter months. Breakfast was decent with enough variety to satisfy most guests, though it’s best not to compare it with a 5-star buffet. The in-room food service was on the slower side, but the housekeeping staff were quite cooperative and attentive to our needs, which helped improve the overall experience. In summary, it feels like a solid 3-star hotel experience. If the management wants to maintain or justify a 4-star label, there’s definitely room for improvement—particularly in service efficiency and guest comfort standards. Still, it’s a reasonable stay for the price.

I have been to this hotel some time before with my family. The first thing i liked about this was the affordable price range and good hotel type near the airport. The next thing is the traditional and savoury food served here. The rooms are quite spacious and comfortable. Liked the overall experience .Thanks to the staff team.

I recently stayed at this hotel and would like to share my experience: ✅ Positives: - The rooms were clean and well-maintained. - Staff service was courteous and responsive, which made the stay pleasant. ⚠️ Areas for Improvement: - The washrooms had water leakage issues, leading to stagnation — this needs urgent attention for hygiene and safety. - During the complimentary breakfast, I noticed small cockroaches on the table, which was quite off-putting. - The breakfast is priced at ₹300, which feels steep considering the limited variety and quality offered. It comes across as a budget spread, so either the pricing or the offerings should be reconsidered. 💡 Overall: The hotel has potential with its clean rooms and good staff service, but it needs to improve its maintenance and food hygiene standards to offer better value for money

Great experience here. This hotel was a relief after a harrowing experience at another hotel, which we had to cancel after reaching(details given in separate review on Skywood hotel at airport). Viva palace has a great ambience, affordable rates and professional, customer friendly service.