Check In Rules : This property provides checkin anytime from 05:00 AM to 11:00 PM
About Property
Located in mahipalpur, hotel clouds 21 is a beautiful property and is located very close to the international airport., Hotel Clouds 21 is designed to keep the needs of modern travellers in mind. The room has exquisite decor, beautiful wallpapers, modern seating area along with a dining area and parking facility for guests.
Hotel-Clouds-21
Located in Mahipalpur, Hotel Clouds 21 is a beautiful property and is located very close to the International Airport.
Hotel Clouds 21 is designed to keep the needs of modern travellers in mind. The room has exquisite decor, beautiful wallpapers, modern seating area along with a dining area and parking facility for guests.
The rooms come with AC, TV, laundry services and free Wi-Fi.For travelers who want to take in the sights and sounds of New Delhi and NCR Hotel Clouds 21 is the perfect choice.. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations
The nearest airport is Delhi International Airport
. To name a few of the property's facilities, there are free Wi-Fi in all rooms, room service, airport transfer, newspapers.
All guestrooms feature a variety of comforts. Many even provide towels, mirror, fan, internet access – wireless (complimentary), smoking policy – non-smoking available to please the most discerning guest.
Every effort is made to make guests feel comfortable. To do so, the property provides the best in services and amenities
Guests can visit malls nearby like Select City Walk, DLF Mall and Ambience Mall. There are also various eateries like Viva, Deck Cafe and the Great Kebab Factory.
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Amenities
Wifi
Airport Cab Service
Non Smoking Rooms
Daily Housekeeping
Laundry Service
Massage
Concierge
Luggage Storage
Tour Assistance
Reception
Safety Deposit Box
Cab On Call
Air Conditioning
Elevator
Non Smoking Rooms
Daily Newspaper
Room Service
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Faqs
Where Is This Property Located?
Complete address of property is 84, Lal Singh Building, Vasant Kunj Marg, Mahipalpur Extension, Mahipalpur, Delhi, 110037, India
What Are The Payment Methods?
Pay at Hotel and Pay Online. For Pay at Hotel – Small amount needs to be paid at time of making booking and rest at the Hotel.For Pay online – Complete amount need to be paid online at time of making booking. In both cases the customer ends up paying the same amount.
Is This A Couple Friendly Property?
Yes.The property is Couple Friendly.
Are Unmarried Couples Allowed?
Yes.The property welcome unmarried couples.
Is Local Id Accepted At This Property?
Yes.Local ID is Accepted at this property.
How Many Hours Of Stay Can Be Booked At This Property?
Customers can book 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 24 hours of stay with Next day checkout
What Are Possible Check-in Times At This Property?
Customers can check in anytime from 5 AM to 11 PM.This Property has Next day checkout available
What Are Possible Check-in Times At This Property?
Only 2 adult guests are allowed per room. Child below 5 years of age stays for free.
How Can I Get The Contact Number Of This Property?
You generally don’t need to call property for confirmation but in case you need any information please call Bag2Bag customer support only after making a booking.
What Are The Id Proof And Address Proof Requirements At This Property?
All adult customers need to show original ID proof at the time of check in to property. Example ID Proof– Aadhar or Voter ID or Driving License or PAN. Example Address Proof– Aadhar or Voter ID or Driving License. PAN is not a valid address proof. For Non-Indian nationals – Original Passport and VISA is mandatory.
What Is The Refund Policy And Cancellation Policy At This Property?
You can get a complete refund before 24 hours of check in time. No refund will be applicable within 24 hours from check in time or after check in time is passed.
Property Rules
The primary guest must be at least 18 years of age to be able to check into the hotel.
Early Check in or Late check out is subject to availability at the hotel.
Stay of 1 child up to 5 years of age is complementary without the use of extra mattress.
Breakfast charges may be applicable for the child.
Extra mattress is provided for triple occupancy bookings.
Pets are not allowed in the hotel premises.
Should any action by a guest be deemed inappropriate by the hotel, the hotel reserves the right to take action against the guest.
Certain destinations may have different policies for specific times during the year.
Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the Hotel room in a good condition and maintain hygiene and cleanliness.
The guest is required to follow the hotel policies for No Smoking Policy or dress code for pool or party.
Hotel reserves the right to cancel the booking in case of no response from the customer.
Certain policies are booking specific and are informed to the customer while making the booking. However, each hotel has its own set of specific regulations, it is advisable to check the hotel website or check with the reception for their policies.
It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person staying at the hotel. The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport (Pan is not accepted as valid ID). Without Original copy of valid ID the guest will not be allowed to check-in. In case the the photo is not matching on the provided ID Proof hotel has the right to cancel the booking and there will be no refunds applicable.
Reviews
3.1
Good
Google Ratings
357 Google Reviews
Prakyath Pindi Nataraj
Rated 1/5 on 01 Dec 2023
If there's was an option to select 0 stars I would be glad to choose that. The rooms are big; that would be the only positive trait. An example of terrible service is when I asked the guy about hot water availability, he sarcastically said: "Why do you need hot water in this hot weather?". The next day, the taps were dry. Don't expect to dine like a king for breakfast, because you'll be served something that is hardly edible.
Irshad
Rated 1/5 on 01 Oct 2022
This hotel doesn't even belong for 1 star. I have booked after checking the pictures here, but it was very poor experience. Don't trust the pictures here.
Hotel bathroom was extremely dirty. You will find public bus stand toilet better than this.
After exploring the room(dirty bathroom, broken electric socket, broken TV) I asked to change the room they provided another room but that room was also pretty much similar.
I asked to refund my cash which he has taken before exploring the room but they refused and charged 900/- just for few mints.
Google could you please provide negative ratings also so that we can provide -1/-2 for such extremely unhygienic hotels.
Deepak Agrawal
Rated 1/5 on 18 Mar 2023
Worst possible experience. Booked a hotel. Confirmed earlier only. Hotel changed(1). Went to the hotel. They said they do not take bookings through oyo. All customer care 2nd time. They checked for shifting and more than 5 hotels didn't respond. After that an hotel accepted. Called the hotel. They said they do not take bookings through oyo(2). Called customer care for the 3rd time. He took property manager in call and he gave me location. Went there,they said not accepting booking at this price. Called customer care for the 4th time. They said they can't help..either they will again shift the booking or cancel the booking altogether. All this is happening between 11:30 pm to 1:00 am in Delhi , and I was traveling solo. Scary, dangerous. They said they can't provide any compensation also.
Rishikesh Dangle
Rated 1/5 on 15 Nov 2021
No TV Remote
No batteries in AC Remote
Delay for everything
No Geyser or hot water facility
Smoke smelling rooms
Dirty towels & bed sheets
Bad food quality which comes after 2 hours
Receiptionist charged me for toothpaste, toothbrush & soap .
Even though breakfast was included in my booking the receiptionist denied to give tea & breakfast
So ultimately I have to leave room by 9:00AM where check out was at 11:00AM
The receiptionist hardly picks up calls and the servent denies to give hot water for bathing in chilling winters of Delhi .
Overall I would recommend people to sleep on roads rather than booking this so called hotel.
Ashish Gohair
Rated 1/5 on 20 May 2022
This is very Unhygienic place. dourty washroom dourty bedsheets his anytime not give me Towel And shop, shampoo extra... hotel's manager is very rudely his used chip words his asked me we are not connected with brevistay so I have no rooms for you because you are coming for brevistay! and you want room so give me full payment directly without brevistay booking
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