Check In Rules : This property provides checkin anytime from 05:00 AM to 11:00 PM
About Property
Well-placed in the business, shopping area of kolkata city,  senses hotel provides a most conducive spot for you to take a break from your busy days, Set 9.6 km from the excitement of the city, this 4-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Senses-Hotel
Well-placed in the business, shopping area of Kolkata city, Senses Hotel provides a most conducive spot for you to take a break from your busy days
Set 9.6 km from the excitement of the city, this 4-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Senses Hotel also offers many facilities to enrich your stay in Kolkata. Guests of the hotel can enjoy on-site features like 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk. Guests can choose from 104 rooms, all of which exude an atmosphere of total peace and harmony.
The Karunamoi Bus Station is 1.5 km. The Sealdah Railway Station is 8 km away while the Netaji Subhash Chandra Bose International Airport is 14 km.
At Senses Hotel you will find a 24-hour front desk, a concierge desk and a terrace. Other facilities offered at the property include luggage storage and meeting facilities. The property offers free parking.
, Senses Hotel is located 100 m from City Center and 3 km from the theme park of Nicco. Free WiFi access is available throughout the property.
Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Each modern, elegant air-conditioned room here will provide you with a cable TV and a minibar. There is also an electric kettle. Featuring a shower, private bathroom also comes with a hairdryer and free toiletries.
The hotel is 8.5 km from the largest science city of India, Science City Kolkata, 12 km from the popular Howrah Bridge and 15 km from Alipore Zoological Garden and the Kalighat
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Amenities
Wifi
Airport Cab Service
Non Smoking Rooms
Daily Housekeeping
Laundry Service
Massage
Concierge
Luggage Storage
Tour Assistance
Reception
Safety Deposit Box
Cab On Call
Air Conditioning
Elevator
Non Smoking Rooms
Daily Newspaper
Room Service
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Faqs
Where Is This Property Located?
Complete address of property is DN-26, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India
What Are The Payment Methods?
Pay at Hotel.For Pay at Hotel – Small amount needs to be paid at time of making booking and rest at the Hotel.
Is This A Couple Friendly Property?
Yes.The property is Couple Friendly.
Are Unmarried Couples Allowed?
Yes.The property welcome unmarried couples.
Is Local Id Accepted At This Property?
Yes.Local ID is Accepted at this property.
How Many Hours Of Stay Can Be Booked At This Property?
Customers can book 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 24 hours of stay with Next day checkout
What Are Possible Check-in Times At This Property?
Customers can check in anytime from 5 AM to 11 PM.This Property has Next day checkout available
What Are Possible Check-in Times At This Property?
Only 2 adult guests are allowed per room. Child below 5 years of age stays for free.
How Can I Get The Contact Number Of This Property?
You generally don’t need to call property for confirmation but in case you need any information please call Bag2Bag customer support only after making a booking.
What Are The Id Proof And Address Proof Requirements At This Property?
All adult customers need to show original ID proof at the time of check in to property. Example ID Proof– Aadhar or Voter ID or Driving License or PAN. Example Address Proof– Aadhar or Voter ID or Driving License. PAN is not a valid address proof. For Non-Indian nationals – Original Passport and VISA is mandatory.
What Is The Refund Policy And Cancellation Policy At This Property?
You can get a complete refund before 24 hours of check in time. No refund will be applicable within 24 hours from check in time or after check in time is passed.
Property Rules
The primary guest must be at least 18 years of age to be able to check into the hotel.
Early Check in or Late check out is subject to availability at the hotel.
Stay of 1 child up to 5 years of age is complementary without the use of extra mattress.
Breakfast charges may be applicable for the child.
Extra mattress is provided for triple occupancy bookings.
Pets are not allowed in the hotel premises.
Should any action by a guest be deemed inappropriate by the hotel, the hotel reserves the right to take action against the guest.
Certain destinations may have different policies for specific times during the year.
Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the Hotel room in a good condition and maintain hygiene and cleanliness.
The guest is required to follow the hotel policies for No Smoking Policy or dress code for pool or party.
Hotel reserves the right to cancel the booking in case of no response from the customer.
Certain policies are booking specific and are informed to the customer while making the booking. However, each hotel has its own set of specific regulations, it is advisable to check the hotel website or check with the reception for their policies.
It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person staying at the hotel. The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport (Pan is not accepted as valid ID). Without Original copy of valid ID the guest will not be allowed to check-in. In case the the photo is not matching on the provided ID Proof hotel has the right to cancel the booking and there will be no refunds applicable.
Reviews
4
Classy
Google Ratings
3457 Google Reviews
Simran Agarwal
Rated 1/5 on 08 Nov 2023
I had a terrible experience while booking the room itself so I am glad that I didn't chose this place for stay. On the day of booking they changed the tariff of the room and I had to constantly ping them to send me pictures of the room so that I can proceed with the booking. In a service industry a person needs to be humble enough to admit their mistakes and be prompt so that you attract more customers. This was the first time when I had to follow up on the room images whereas everywhere people are more efficient. No wonder I should have read all the service related reviews before contacting them then I would not have to even be slightly dispappointed.
Shamiul Hoque
Rated 3/5 on 31 Jul 2023
I recently stayed at the Senses Hotel in Kolkata, and while the hotel's location was excellent, there were some aspects of the service that left me desiring for more.
The hotel's prime location in the bustling business district was a major plus point. It was convenient and in close proximity to all the amenities any traveler may need, which made it easy to explore the city.
Regarding cleanliness, I have no complaints. The hotel staff worked diligently to maintain a clean and tidy environment, and their support was always helpful and courteous.
However, I must admit that the service level fell short of my expectations. It was a bit disappointing that I had to provide multiple reminders to get simple requests fulfilled. For instance, even after several reminders, I didn't receive the three fresh towels that were required for the three people staying in the room. Additionally, not all the amenities that were advertised were available in the room, which was quite frustrating.
On a positive note, the in-house kitchen deserves commendation for their culinary skills. The food they served was delicious and a highlight of my stay. I thoroughly enjoyed the dining experience and the diverse menu they offered.
With a bit more attention to service, this hotel could become a top choice for travelers visiting Kolkata.
Ritwik Gupta
Rated 4/5 on 17 Jul 2023
The rooms are good and spacious with a good ambience, The rooms were clean and the bathroom was good. However the cups and water kettle were dirty, so I had to ask the room service team to get it cleaned.
The Air Conditioning was not working properly, it was taking a lot of time to cool the room.
Manoshi Saha
Rated 1/5 on 20 Oct 2023
I have stayed here just 2 days ago, I faced horrible experience. I have booked excutive room. And the room was dirty there is a cockroaches, and main thing is that AC did not work properly. We called room service, they checked that. Still same thing. Also we have asking to change the room, and they didn't responce. And they are want 3000 for this room, this room charges should be 1500. And also you can stay on 3k price any other hotel much better than that. So I never suggest anyone to go there.
Ashish Anand
Rated 3/5 on 31 Jul 2023
I had booked a double bed for 2 days but instead they gave us 2 single bed. On insisting they assured to change the room the very next day but upon enquiry they replied that all the rooms are already booked and they are helpless.
Moreover, they denied our entry in the pool at 9:02pm saying that the timing is till 9pm whereas 5-6 people were already in the pool. The next morning when we went they again denied our entry stating that we need to have proper swim suit. However, the most shocking part was that the people who were enjoying the pool late in the evening on the previous day were all in casual shorts and not in swim suit.
The hotel doesn't have consistent rule and it all depends on their whims and fancies. At last we asked the people at the reception to connect me to the manager but they gave me false assurance and did nothing. The behavior of the guard at pool was also very rude and wasn't afraid of anyone as per his statement
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