Hotel Grey Castle In Shivmurti Lane, Haridwar

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3.7

Classy

Google Ratings

501 Reviews

Kalyani

Rated 3/5 on 29 Nov 2023

Rooms were too small and the food is costly bt the taste of food is worse didn't liked there dinner 🍽️ and the room service is not good rug was very dirty bathroom exhaust fan weren't working. And we asked for extra bed they gave a mattress which was dirty and the blanket was torn seems like very unhygienic and the price was very high.. not gonna recommend this rooms were dirty 😕

Piyush Bhardwaj

Rated 1/5 on 20 Jul 2023

the worst experience ever. we reached this place and there was so. mismanagement. they didn't had water supply. we struggled so much. it was a havoc. we upgraded the hotel by paying 1000rs extra in their chain for one night. other customers were totally fighting with the receptionist. there was jo refund provided and we were totally stuck. rooms are also very very small. and service is very poor. go at your own risk. and its near railway station but in some far colony hard to find.

Rishabh Jain

Rated 3/5 on 22 Aug 2023

Overall the hotel is good to stay.. but lacks lots of small things like small suffocating rooms. There's a smell coming out from the elevator and the rooms. I'm happy to have good food. Ac problem switch control from another world 😞.

Abhishek Vashishta

Rated 1/5 on 24 Sep 2023

I visited Hotel Grey castel on 22nd September and believe me it is nothing but pathetic. Rooms have dust everywhere, AC was broken. Cockroaches were everywhere in room. I had to call room service 6 times in 2 days to do spray for Cockroaches. Staff seems to be not helpful a lot. It was written that Parking facility is available however I have asked to park my car in some other parking area

Peeyush K. Misra

Rated 1/5 on 17 Aug 2023

Not a bad Experience.....I struggled a lot to find the location. And the room was also not clean during arrival. I ordered delux thali for dinner but got simple normal thali.... There were cocroaches in the room and also more insects Overall not a good experience....need to improve in quality.