I had stayed here a week ago. I forgot my charger in the room while vacating. I had been calling them requesting to courier it to my place since then but one seems to be bothered. I they have been saying is the manager is busy. He is in a meeting. This explains how genuine they are when it comes to customer service.

Great place to stay in city kankanady.. Rooms are good and hygiene.. I have got the best room with multiple views to enjoy the Mangalore city views .. staff are polite and well mannered.. family and couples can stay here

Service was bad.they had not even kept water or glasses in the room. Food was very very average. No breakfast options. Hot water was not coming in the bathroom.

One of best Hotel in Mangalore. We had very good experience with hotel and stay was very peaceful and staff was very helpful and polite.Romms were very clean and hygiene was maintained very well. We had 3 night stay at hotel Heraa INN and it was very good and wonderful. I recommend all my friends and family to stay at this hotel if they anytime visit Mangalore this is just awesome heart of the city everything is so nearby and destinations were very close by. The owner is very humble and very helpful they helped us in getting taxi and gave good driver for local visits. Thank you Heraa INN we had a wonderful stay..we will definitely visit again Inshaa Allah 😊

Room no 401, Hotel rooms good, staff , front office people is very worst. While booking time say something. After booking they talk different. I request property owner to look into or else. You will lose business.we booked 3 premium rooms. While booking I told clearly that each room will occupy 4Nos . They said Ok & will matters will be provide without extra charges said. They bought one extra mattress. I asked for other one . They started demand Extra money. This is not acceptable. Very arrogant and roude behaviour. I don't recommend .