We went to Amritsar after Vaishno Devi Darshan with wife. I booked the room through Agoda's website. On Agoda's website, the picture of the room looked great. But actually the room was very dirty. There was a strange smell as soon as I entered the room. Unwashed sheets and blankets, broken switchboard, broken toilet seat, lots of disappointment. But it was a long night, so we had to stay there.

First think I have to say, is in OYO they highlighted they have parking facility. Don't trust this amenity in the hotel. They have common parking area in which your vehicle will not be safe. The receptionist in this hotel is a froud guy, who will not even try to check your booking ID, directly ask you how much amount paid to OYO?. After he say this amount is not acceptable pay 300rs more. If said ok, then he will show rooms to you and demand you to cancel the booking in OYO and pay 800 to the reception itself. But when I tried to cancel booking OYO customer care informed it is not possible, if you book another room in Amritsar, then you will get refund. I informed them that refund is not possible. The reception guy demanded another 200rs for room (800+200) in a rude manner. That guy's reaction resembles like a criminal asking for money. Then I think how will I stay here piecefully if I taken a room here. I literally escaped from that place instantly and called customer care, they arranged me another hotel room in Amritsar. Please don't try to book room in this hotel, not even think about for it. Not taken photos of the place, because I feel very insecure there.

Totally Fraud, bunch of cheaters Oyo gang. Booking cancelled before checkin as hotel denied to checkin and ask more money. Oyo show us checked-in the room and denied to refund. I request please avoid Oyo and book room directly. Also avoid hotel diamond.

We reached there at on 22nd Dec night. The first thing we saw was the room in the Make My Trip site was different than what we got, this drooped our faces only to find that the floor of the room was dirty. Adding to our situation, we found the bed sheets and the blanket were not washed and very dirty, not just dust dirty, but with a little blood stain too. When asked to change the cover of the blanket, they had no response, although they did change the bedsheet, but it had holes and not very clean. For a room for two, they gave just one bath towel, no hand towel or anything. Next day, when we asked for towels, they didn't have any since last day ones didn't dry out. After repeatedly asking we somehow managed to get the towels which were looking dirty and not fully dry. In winter season they don't have facility to provide you hot drinking water on demand. On the brighter side the bathroom was neat and clean, the staff did clean the room properly on the second day. The manager did help us with getting dinner on our check-in date, since our train got too late and almost everything was shut in then city. He was polite and helpful too. But that is not what we paid for, we paid for a room of Rs. 2.5k given by MMT on discounted price, but it actually isnt worth that price to start with. Not quite the experience we were expecting, but if you are not looking for clean sheets and Clean utensils then this is the place for you!

Decent hotel in budget but linen is very dirty and full of dirty stains. Washroom are also very dirty and smelly. Staff is also decent. proper cleaning is necessary for all hotels, so please maintain hygiene and cleaning. Otherwise budget is good.