1. Room service is not provided for day outings.
2. Alcoholic beverages and drugs are strictly prohibited.
3. Appropriate swimming attire must be worn to use the pool.
4. Any food, snacks, beverages, or mineral water beyond the meals included in the package will incur additional charges.
5. Drivers are not provided with accommodation facilities.
6. Do not feed cows, birds, or other animals on the premises.
7. Please do not litter. Help us keep the area clean.
8. Children must be accompanied and supervised by an adult at all times.
9. The use of combustible materials is prohibited.
10. Smoking is prohibited except in designated smoking areas.
11. Fireworks are not allowed on the premises.
12. Musical activities are not permitted late at night.
13. Outside food is strictly not allowed.
14. Guests will be charged for any breakage or damage to property.
15. Drivers are not permitted in guest areas.
16. Access to games is available on a first-come, first-served basis unless stated otherwise in voucher.
17. Knives or other sharp objects are not permitted.
18. Guests with medical issues should refrain from participating in activities.
19. The resort is not responsible for any accidents or injuries.
20. The resort is not responsible for any valuables or personal belongings.
21. Adventure activities should only be undertaken with the adventure crew’s supervision.
22. Certain policies are booking specific and are informed to the customer while making the booking. However, each partner has its own set of specific regulations, it is advisable to check the partner website or check with the reception for their policies.
23. It is mandatory for guests to present valid original address proof at the time of check-in. According to government regulations, a valid Original Address Proof has to be carried by every person availing the package. The address proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport (Pan is not accepted as valid address proof). Without Original copy of the valid address proof the guest will not be allowed to check-in. In case the photo is not matching on the provided Address Proof, Partner has the right to cancel the booking and there will be no refunds applicable.